Striking Out Into Uncharted Territory
When
old approaches no longer work, you need the courage to take the first
step down a new path. LANXESS is doing just that – striking out into the
unknown. The New Business Development team led by Harry Zumaque, DEV
GF, is making its first forays into high-potential growth markets such
as semiconductors, batteries, and defense. We interviewed him to find
out more.
Mr.
Zumaque, you’re leading the charge into new high-potential growth
markets. How can you tell that something is going to be big – in
particular for LANXESS?
By systematically analyzing trends at a
very early stage and distinguishing short-term fads from substantive
developments. We ask questions like: Will this market create a new area
of business that is large enough to support growth? Are there customers
for whom this is relevant and who are willing to pay for it? And do we
have what it takes to succeed in this field? Another important factor
for us is striking the right balance between leveraging short-term sales
opportunities within our existing product range on the one hand and on
the potential to build a sustainable growth platform over the long term
on the other.
How long does it actually take to successfully develop a new area of business like this? And where do we stand right now?
The
entire process usually takes about two years: finding the right
customers, testing samples, and finally obtaining approval from the
relevant customers. At the moment, however, the market is particularly
dynamic. Issues such as risk mitigation and the desire to reduce
dependence on individual suppliers are driving the process forward much
more quickly. Many Western companies are currently actively seeking
alternatives to suppliers in China. If we succeed in positioning
ourselves as a reliable partner in such cases, we can integrate into
their value chains within a few months rather than having to wait years.
When it comes to the specific high-potential growth markets we’ve set
our sights on, we’re long past the initial stages. Our pipeline is
filling up nicely, and we are already engaged in some very concrete
discussions.
Does the use of artificial intelligence also play a role in this?
Yes,
a huge role. Analyses that used to take us weeks to complete can now be
done in a matter of hours – whether regional breakdowns, product-fit
analyses, or generating lists of potential customers. In my view,
however, what matters most is the approach: dare to try new things,
quickly toss what doesn’t work, and systematically scale what does. AI
doesn’t just speed up processes – it enables a single person to achieve
the results of an entire team.
How are you working with the business units?
We
work side by side on every issue. For each growth market, we have
designated contacts in the BUs who ensure that information flows in both
directions. In addition, we’ve also launched formats such as the
Semicon Circle, the Battery Expert Group, and the Defense Group. As soon
as a specific business opportunity presents itself, we work closely
with our colleagues in the business units. This close integration is
exactly what makes our approach possible in the first place.
The defense sector is viewed by some members of the public with skepticism. What’s your take on our activities in this area?
This
issue is important to me personally. I’m a reserve soldier – and I view
our involvement as a values-based decision. Unfortunately, the
geopolitical situation has fundamentally shifted. Russia’s war of
aggression against Ukraine has shown that peace requires credible
deterrence. This isn’t something industrial companies can ignore.We
operate here according to clear principles: We deliver exclusively to
NATO countries, strictly adhere to all international conventions, and
maintain a clear focus on democratic societies’ defense capabilities.
It’s not about maximizing profits, but about taking responsibility.
Where do you see LANXESS in five years’ time?
We
have clear roadmaps for our key growth areas. Our motto is “Win now to
win later” – first, we capitalize on opportunities within our existing
portfolio, build credibility, and then develop innovative products that
deepen our footprint in these markets. In five years, I see LANXESS as a
strong, respected partner in these industries. Not as a minor player,
but with strong foundations that truly support our business.